I did not actually stay here, this is just a review for their high tea service. They offer a Western option and a Chinese option which is unique. At the time that I went, the western option was mostly chocolate themed. It is pricey but not ridiculous. Unlike the famous Peninsula hotel's high tea service that's highly traditional, the style here is more on the modern side. Service was terrific and very accommodating when we mentioned we had some dietary requirements. You get a nice view of the HK harbour while enjoying your tea.
Joined the Champagne Jacquesson wine dinner at their Chinese restaurant. There were a nice line up of champagne. Very delicate and refined. The pairing dishes are creative and interesting. Not the usual traditional cuisine.
First of all the staff here are wonderful. Very courteous, friendly, and helpful. There is a great view of the harbor and the skyline. Very good for watching the Laser Light show that takes place every night. Room is very spacious, bed very cozy! There is live music in the lounge every night. Located within walking distance of shopping, restaurants, and the ferry.
While the location and facilities are fantastic, the room I was given smelled very moldy. I asked for a new room, and they weren't able to accommodate me. I woke up with a terrible fever and cold, from what was clearly airborne mold/spores. The staff was finally able to accommodate me into a new and cleaner room; they apologized profusely (free tea, soup, and macaroons), which was a nice gesture. Unfortunately, I can't recommend staying here -- the rooms simply aren't clean or safe to sleep in and no amount of nice gestures will be able to make up for the lost time on my trip. They need to likely replace the AC system or its expensive HEPA filters before I'd ever consider coming back.
Brilliant from top to bottom! Great service! Great rooms! Great food! The cherry on the top of our Hong Kong trip, we would return without hesitation.